Shop & Returns Info
Thank you for choosing Birdies & Bearcubs.
We hope you love your item as much as we have loved creating it for you.
Please do tag us on Instagram, Facebook and Twitter to any photos of your adventures with our products. We really LOVE to see them.
Many thanks for your support,
Lots of Love,
Birdies & Bearcubs.
Please allow up to 14 days for your product to be made to order and sent out to you. We aim to get them out to asap. International shipping will take longer, please be aware of this.
We only send International items tracked & signed for delivery.
All orders over the value of £10 will be sent 2nd class recorded delivery and will require a signature.
IMPORTANT INFO: Parcels not collected from your local depot due to missed delivery and subsequently returned to us can be reshipped at your own cost.
Parcels returned to us deminshes your right to a full refund, if you decide not to pay reshipping, we will donate your items to the Women's Refuge at your cost.
** During SALES we do NOT accept exchanges or Refunds due to the high volume of orders**
Due to the Handmade nature & customisation of our items, we do not accept returns OR exchanges for garments not fitting or wrong colours selected at checkout.
We follow a strict quality control program & items are checked thoroughly before dispatch. In the unlikely event a fault is discovered please contact us immediately by email within 14 DAYS OF SHIPPING NOTIFICATION.
Contact : firstname.lastname@example.org